Solutions Suggested by Experts to Fix QuickBooks Error 15240

Does your QuickBooks Desktop or payroll update get interrupted by a sudden encounter of QuickBooks error 15240 and prevent you from moving further? If so, you must be looking for some quick help. Go through the comprehensive guide provided below for the same.

With error 15240, you might also experience one of these messages that read, ‘The payroll update did not complete successfully,’ ‘File Exists: The File you specified cannot be opened. Make sure that it is not being used by another program,’ ‘Internet connection error: unknown error.’ This error usually occurs due to misconfiguration of the Internet Explorer security settings, firewall settings, or incorrect system date and time. Below, we have mentioned a list of some possible causes and the fixes you should carefully follow to fix the ongoing error.

There can be chances when you find it difficult to follow this guide. If that happens, you should get help from the experts. Dial +1(855)-738-0359 to connect with the team of QB experts directly  

Possible Reasons that Triggers Error Code 15240 in QB Desktop

Before trying to fix error 15240, you must get familiar with the possible reasons behind it. Here’s a list of some possible reasons that prevent you from updating QB or the payroll services:

1. You might not be using QuickBooks with all the admin rights.

2. The incorrect computer’s date and time settings can trigger error code 15240 when trying to download the QB or payroll updates.

3. Incorrectly configured Internet Explorer security settings can block QB to perform some specific tasks.

Use These Methods to Rectify Update Error 15240 in QuickBooks Desktop

To download the QuickBooks and payroll services update successfully, you must fix error 15240 quickly. Perform the recommended solutions to fix the error-triggering issues.

Solution 1: Correct the Date and time on Your System

An incorrect clock makes it harder to find the program’s files and interrupts you when using web-based services or performing server-based tasks, including updating programs. So, it is necessary to use the correct date and time on your computer to download the QB updates successfully.

1. Tap the Windows icon key to open the ‘Start’ menu.

2. In the search field, type ‘Settings’ and hit ‘Enter’ to open it.

3. Select the ‘Time & Language’ menu and then click ‘Date & Time.’

4. Move to the ‘Set the date and time automatically’ option and hit on the ‘Change’ option.

5. Now, set the correct date and time and click ‘Change.’

6. When done, move to QuickBooks and try again to download the updates.

You May Also Read :- How do You  fix a QuickBooks company file that won't open?

Solution 2: Configure the Internet Explorer Settings Correctly

The TLS settings protect your data shared over the server and keep your information encrypted. If these settings are incorrect in Internet Explorer, you’ll not be able to download the QuickBooks updates. Use the steps mentioned below to make sure the Internet Explorer settings are configured correctly.

1. Search for ‘Internet Options’ in the Windows Start menu and open it.

2. Move to the ‘Advanced’ tab.

3. Under security, select ‘Use TLS 1.2’ and ‘Use TLS 1.3.’

4. To save these changes, click ‘Apply’ and then hit ‘OK.’

5. Finally, restart your computer and try again to download the QuickBooks updates.

Above, we have discussed some of the best ways you should follow to eliminate QuickBooks error 15240. If these methods do not work for you, try to fix this error by running QB with all the admin rights. For further guidance to get answers to related queries, dial +1(855)-738-0359 and consult the issues directly with QB experts. 

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